Privacy Policy | Tiny Tails Retreat

Privacy Policy:

Tiny Tails Retreat (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our website, services, and communications.

Information We Collect

We may collect the following information when you contact us, book services, or communicate with us:

Name
Phone number
Email address
Pet-related information relevant to requested services
Service details and scheduling information

How We Use Your Information

We use your information solely to:

Respond to inquiries
Schedule and manage services
Provide appointment confirmations, reminders, and updates
Communicate regarding pet transportation and care services
Improve our customer experience

We do not sell, rent, or share your personal information with third parties for marketing purposes.

Text Messaging & Phone Communications:

If you opt in to receive text messages from Tiny Tails Retreat, we may send you messages related to bookings, appointments, services, or customer support. Message frequency may vary. Message and data rates may apply. You may opt out at any time by replying STOP. We do not share your mobile information with third parties for marketing purposes.

Message frequency varies based on your interaction with us.
Message and data rates may apply.

You may opt out of text communications at any time by replying STOP or by contacting us directly.

Data Protection

We take reasonable measures to protect your personal information and limit access to only those who need it to provide services. While no system is completely secure, we strive to use commercially acceptable means to safeguard your data.

Third-Party Services

Our website or communications may use third-party tools for scheduling, messaging, or website hosting. These providers are only permitted to use your information to perform services on our behalf and are required to protect it.

Your Rights

You may:

Request access to your personal information
Request corrections to inaccurate information
Request deletion of your information, subject to legal or operational requirements

Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

If you have questions about this Privacy Policy or how your information is handled, please contact us:

Tiny Tails Retreat Pet Services
📞 843-284-9022
📧 support@tinytailsretreat.co