Payment & Cancellation Policy

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Payments for all services are due after services are complete.

Cancellations & Rescheduling

• Cancel or reschedule at any time. 

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No-Shows

If we arrive for a scheduled service and are unable to complete it due to client unavailability, lack of access, or pet unavailability, the service will be considered a no-show.

Late Arrivals & Delays

Service times are estimates and may vary due to traffic, routing, weather, or other client needs. Additional waiting time may result in added charges.

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How to Cancel or Reschedule

All cancellations or schedule changes must be made by phone or text to:

Tiny Tails Retreat Pet Services
Phone/Text: 843-284-9022 or email support@tinytailsretreat.co

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Policy Updates

This policy may be updated at any time. Any changes will be posted on this page with an updated effective date.