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Finding Inspiration in Every Turn

TINY TAILS RETREAT, LLC PARTNER PAYMENT & SERVICE AGREEMENT

PARTIES

This Agreement is entered into between Tiny Tails Retreat, LLC and the undersigned client above.


SERVICES

Tiny Tails Retreat provides pet transportation, veterinary visit support, in-home care visits, and related services as requested by the Client.


MEMBERSHIP PLANS & PAYMENT TERMS

Client agrees to enroll in one of the following monthly partnership plans:

  • Starter Plan – $300/month (10 service credits)

  • Growth Plan – $500/month (20 service credits)

  • Payments are billed monthly on a recurring basis.

  • Payment is due at the time of enrollment and automatically renews each billing cycle unless canceled.


CREDIT USAGE

  • Each service booking utilizes one (1) credit unless otherwise specified.

  • Additional charges may apply for:

    • Mileage beyond included range

    • Additional pets

    • Extended wait times

    • Specialty or custom services

  • Credits reset monthly and do not roll over unless otherwise agreed in writing.


ADDITIONAL FEES

Client agrees to pay any applicable additional charges incurred at the time of service or invoiced separately.


CANCELLATION & REFUND POLICY

  • Payments are non-refundable once processed.

  • Client may cancel their plan at any time; however:

    • Cancellation will take effect at the end of the current billing cycle.

    • No prorated refunds will be issued.

  • Service cancellations:

    • 4+ hours notice: eligible for rescheduling or credit return

    • Less than 4 hours / no-show: credit forfeited


AUTHORIZATION FOR PAYMENT

Client authorizes Tiny Tails Retreat to charge the payment method on file for:

  • Monthly subscription fees

  • Additional services or applicable charges


LIABILITY & CARE

Tiny Tails Retreat agrees to provide safe, compassionate handling of all pets.Client acknowledges:

  • Services are non-medical in nature

  • The Company is not responsible for outcomes related to veterinary care

Client agrees to provide accurate pet and service information at all times.


LIMITATION OF LIABILITY

To the fullest extent permitted by law, Tiny Tails Retreat shall not be liable for:

  • Indirect or consequential damages

  • Delays due to traffic, weather, or unforeseen circumstances


AGREEMENT & ACCEPTANCE

By signing below, Client acknowledges and agrees to all terms outlined in this Agreement.

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